ERP Implementer

Job Description

• Define configurations and development activities required to fulfill customer requirements.
• Classify customer requirements that will need configurations and which will need development.
• Perform configuration tasks required by the client.
• Provide complete documentation for tasks needing development.
• Follow up with the clients to make sure that the team will deliver what is required.
• Follow up with developers to get development tasks done in time.
• Handle client requests regarding issues.
• Help support team in supporting clients.
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Job Requirements

• Commerce Graduates only.
• Excellent communication skills
• Presentable.
• Communication skills
• Customer focus and adaptability to different situations.
• Ability to multi-task, set priorities and manage time effectively