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Dynamics Support Engineer - Japanese
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Dynamics Support Engineer - Japanese

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1 Vacancy
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Job Location

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Seattle - USA

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2485829

This is a remote position.


Summary:
The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person via telephone or from a remote location.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems typically of a lower complexity
  • May install software or perform hardware testing remotely

  • Enter commands and observe system functioning to verify correct operations and detect errors

  • Maintain records of daily data communication transactions problems and remedial actions taken or installation activities

  • Read technical manuals confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support




Qualifications:



  • Associates degree in computerrelated field or equivalent training required
  • 57 years of experience required

  • Verbal and written communication skills problemsolving skills customer service and interpersonal skills

  • Basic ability to work independently and manage one s time

  • Knowledge of computer software such as configuration management software desktop communications software operating system software and internet directory services software

  • Supporting Microsoft Dynamics is Must

  • Can speak in Japanese too



Employment Type

Full Time

Company Industry

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