Delivery Sales Manager FB

About the company:

Our client prides themselves in serving only fresh ingredients with intense flavours in generous amounts to satisfy customers and aims to elevate the dining experience with a taste of its authentic southern region through modern and contemporary touches in our decor dishes and drinks.

Responsibilities

• To maintain positive relationships with customers.
• To identify customer needs and overseeing service delivery within the business context.
• Leading the service delivery team managing conflict and ensuring the teams processes and tasks are carried out efficiently.
• Assessing customer feedback to establish improve and refine delivery services to be organised and meeting deadlines.
• To build partnerships and liaising with outlet managers/area coach to deliver food in time.
• To manage all restaurant online deliveries from GrabFood FoodPanda ShopeeFood and any other ecommerce portals.
• Adhoc duty assigned by the management.

Requirements

• Diploma/ Degree in operations management or any related/relevant field.
• At least 5 years of working experience in Operations/Sales and Delivery management position or similar.
• Has experienced in has experience in handling sales/delivery sections.
• Has experience in estimating departmental requirements preparing budgets and scheduling expenditures.
• Strong command of written and spoken English and Bahasa Malaysia language

Remuneration

RM 7000 RM 9000

Consultant in Charge

Patma Ranee

Remote Work :

No