Customer Support Operator
Posted on :
16-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2721162
- We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele
- . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
- Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator.
- As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.
Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)
Tasks in the role:
- Answer customer inquiries via various channels;
- Provide accurate information about the products of the company;
- Resolve cases in timely and professional manner;
- Maintain and update the company`s system.
- Requirements:
- Fluency in Spanish and English languages both written and verbal;
- Previous experience on a similar position would be considerate as an advantage;
- Customer focus personality;
- Great communication and analytical skills.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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