Customer Support Exe....
Customer Support Executive
Posted on :
06-02-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2511755
AWe are hiring Customer Support Executive for International Process ( Voice Chat & Blended) in Salt lake Sector 5.
Responsibilities :
Maintaining a positive empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders forms applications and requests.
Keeping records of customer interactions transactions comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirement:
Qualification 12th and Above
Languages English
Experienced and Fresher both can apply.
Salary
18K to 30K Incentives PF
Location:
Saltlake Sector 5 (Kolkata)
communication,problem solving,voice,customer satisfaction,customer support,team management,tele calling
Employment Type
Full Time
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