Customer Success Off....
Customer Success Officer
Posted on :
29-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 732894
- Setting up company accounts for new customers. This multi-step process requires that the Officer understands the current processes of the new Customer and customize their account to match it in the best way possible. It also involves coordinating with the Technical team at LogistaaS to handle any custom requirements.
- Training users in new Companies on how to use the system. In most cases, training is done online, but in some cases it can involve traveling to the Customer’s location to train the users onsite.
- Helping customers with any issues or questions they have after they start using the system.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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