Customer Service Representative

Hey there! Were SaintAdjutor a Catholic private education institution with a staff strength of 201 to 500 amazing folks. Our mission is centered around fostering educational relationships promoting success for all and making learning meaningful. We believe in accessibility accountability equity leadership openmindedness passion and performance. Were currently on the lookout for a Customer Service Representative who can mirror these values. Youll get to work in an environment where innovation thrives in a serene and caring atmosphere. So if youre passionate about education and looking for a place where your work makes a genuine difference wed love to hear from you!

Tasks

• Assist customers in a friendly and professional manner addressing their inquiries and providing accurate information about our educational services.

• Handle incoming calls emails and online chats from parents students and other stakeholders resolving their issues and concerns promptly and efficiently.

• Maintain a high level of customer satisfaction by actively listening to customers understanding their needs and offering appropriate solutions or guidance.

• Process orders registrations and payments for various educational programs ensuring accuracy and timeliness.

• Collaborate with other team members to continuously improve the customer service experience and contribute to the overall success of SaintAdjutor.

Requirements

• Excellent communication and interpersonal skills
• Previous experience in customer service or a related field
• Ability to handle customer inquiries and complaints in a professional and empathetic manner
• Strong problemsolving skills and the ability to think on your feet
• Attention to detail and ability to multitask effectively

Benefits

* Incentive Bonus Plans

* Comprehensive Medical Dental and Vision benefits

* 401K with Company Match

* 9 Paid Holidays

* Generous Paid Time Off Packages

* Employee Stock Purchase Plan

* Paid Parental & Family Leave

Join our team as a Customer Service Representative and be part of a dynamic and supportive environment. Apply now and make a difference in students lives!