Customer Service Representative

The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a worldclass customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. The shift for the position will be 1st shift (MondayFriday 8:00am 5:00pm)

Job Responsibilities:

Answer inbound calls and make warm outbound calls (no cold calling!) in a fastpaced call center environment.

Communicate with service techs in the field to ensure efficient scheduling

Maintain customer information within company software

All other duties as necessary

Qualifications and amp; Requirements

Good phone skills and a competitive nature

Must be positive and motivated with excellent communications skills

Must be comfortable using computers

Ability to adapt quickly to changes in work strategy

Must be able to work some evenings and weekends

What we provide for our employees:

Unlimited earning potential in a professional work environment

Promotion and leadership opportunities

Longterm employment opportunities

Fulltime positions

Benefits including Medical Dental Optical Long/Short Term Disability Life insurance 401(k) with a company match and paid time off including 6 holidays.