Customer Service Representative

- Assist users in navigating our platform and addressing their inquiries promptly.

- Build and maintain positive relationships with users, ensuring their satisfaction and loyalty.

- Establish effective communication channels to facilitate user-platform interaction.

- Handle user issues and provide timely and accurate resolutions.

- Proactively gather user feedback and communicate updates or new features to users.

- Manage VIP customers, offering personalized attention and support.

Qualifications:

- Fluent in English, with excellent speaking and writing skills.

- Ability to work under pressure and adapt to a flexible work schedule.

- Strong communication skills and ability to handle problems effectively.

- Self-motivated, results-driven, and professional.

- Internet-related work experience preferred.

• - Bachelor's degree required.