Customer Services Jobs in Cairo

As a client service representative youll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platfor...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collabora...

We are seeking a professional and enthusiastic Hostess to join our hospitality team in Cairo Egypt. As the first point of contact for our guests you will play a vital role in creating a warm welcoming and organized dining experience. Working collaboratively with our restaurant management and service...

Assist the Reservations Manager in overseeing daily reservation operationsManage and respond to customer inquiries relating to bookingsMaintaining accurate records of all reservations and assisting with inquiries and bookings.Ensure accuracy and efficiency in booking processesMaximizing hotel revenu...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

Req ID:506925At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 00...

DescriptionWe are looking for a Principal EBS / Onprem Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

DescriptionThis role gives you an opportunity to apply your domain knowledge skills and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers eBusiness Suite applications and Fusion SAAS ei...

Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce plann...

Job Description:This role will be responsible for delivering the channel/ customer KPI and ambitions and driving excellent execution and the physical availability of our brands in line with the overall field sales strategy. This role will be responsible for the day-to-day delivery of results by lead...

Managing the budgeting forecasting and long-term planning processAnalysing actuals against budget/ forecast and prior yearSupporting decision making by providing stakeholders with timely detailed and meaningful insights and visibility on business performanceLeading and delivering on Digital Finance...

As a Team Lead you will be responsible for shift execution and teams supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators youll work closely to ensure that the assigned department is performing in line with the plan and that customer expe...

DescriptionThis role gives you an opportunity to apply your domain knowledge skills and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers eBusiness Suite applications and Fusion SAAS ei...

DescriptionOracle is a technology leader thats changing how the world does business and our Customer Success Services (CSS) team supports over 6000 companies around the world. We work with customers to understand their business goals and match their needs to Oracle solutions. Were looking for a Ora...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

RSA- Analyst Customer ServicesRSA provides trusted identity and access management for 12000 organizations around the world managing 25 million enterprise identities and providing secure convenient access to millions of users. RSA specializes in empowering security-first organizations in financial se...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and Front desk  adding memor...

Responsibilities and description of tasks:Accomplishes the summary of the Night Auditor report which reflects the daily room revenue and other changes & credits.Coordinates with Night Auditor in preparing the daily preliminary report which reflects the overall revenue of the hotel.Verifies all charg...

We are seeking an enthusiastic and professional Hostess to join our team in Novotel Cairo El Borg Hotel Egypt. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet and welcome guests warmly upon a...