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1 Vacancy
We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team!You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organization.
EMP Trust HR is a leading provider of Human Capital Software on SaaS platform and provides solutions for talent management, onboarding and related solutions and provides a flexible work environment with opportunities to grow your career. We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work environment.
Here’s what you’ll be doing:
Here’s what you’ll need:
An Associates or Bachelor’s degree preferred.Exceptional candidates with strong educational credentials, web / computer knowledge and good communications skills will be considered in lieu of experience. A background in Human Resources or study in HR will be considered an advantage.
Proficiency in MS Excel, Word, Email Outlook is required
Training: Training will be provided on company’s SaaS software and related help desk tools and components for selected candidates.
Candidates who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa sponsorship. EMP Trust HR uses E-Verify for workforce eligibility checks with the Department of Homeland security system.
Education: Bachelor's (Preferred)
Work Location: Gaithersburg, MD
We provide flexible working arrangements and work hours for employees who have to deal with unexpected family emergencies.
Full Time