Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
The Service Advisors (SA) will provide customer service support to Client Customers
requests for information related to items including but not limited to post order support delivery
information payment information product preorders product prescreening calls (where
applicable) and general Customer inquiries.
Education background:
Bachelors Degree or at least Diploma or equivalent in any discipline.
Must have B2 level English Language proficiency (reading writing speaking and aural comprehension)
Work experience:
Minimum of 6 months work experience in customer support in any industry.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication English for Professionals Mass Communication or any related field
Call centre experience is not a must but would be a distinct advantage.
Technical Knowledge and Expertise :
Resilience :
Customer Service Focus :
Learning Aptitude :
Advisors in a Tier 2 role typically exhibit these additional attributes.
Remote Work :
No
Full Time