Customer Service Advisor - French Speakers
Posted on :
12-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 406856
- Responsible for handling customers’ interactions on behalf of company clients.
- Responsible for communicating with customers’ interactions via multiple channels.
- Answering all incoming requests and addressing the customers’ problems in a timely manner.
- Re-directing requests as per the set processes and taking adequate messages when required.
- Following company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.
- Escalating issues or unresolved queries to the Team Leader or Supervisor.
- Must be able to work alternating shifts; day, evening, and overnight based on working schedule.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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