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Customer Growth Professional
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Customer Growth Prof....
drjobs Customer Growth Professional العربية

Customer Growth Professional

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 6000 - 10000

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 679753
  • Provide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process.
  • Gathering and analyzing data and creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.
  • Developing, implementing, and managing cross-selling and up-selling campaigns using all available channels to increase revenues, offer extra value, and enhance the active base percentages.
  • Managing retention programs and campaigns that guarantee long term commitment and increase lifetime value.
  • Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing around customer acquisition, retention and value extraction.
  • Performing data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behaviour profiling...etc.
  • Assisting in developing and implementing marketing plans for the Business Marketing segment that aims at customer retention, acquisition, and value extraction for corporate products in the assigned segments.
  • Monitor and conduct post-launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, the total number of targeted segments, extra revenues and channel used to reach the customers.

Employment Type

Full Time

Company Industry

Telecom / ISP

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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