Customer Facing Supply Chain Lead

Customer Facing Supply Chain Lead

• Leading and developing the customer segmentation exercise in close coordination with Sales
• Implementing the Market Service Strategy that takes into account the different types of customers, to provide them with the most adequate, cost-effective services.
• Ensuring compliance with the defined Service Strategy by closely monitoring its correct application and correcting any deviation
• Ensuring the proper long-term evolution of the Service Strategy Model through periodic reviews and reassessment of customers, as well as services offered.
• Ensuring the CFSC journey (3 steps: Basic, Engagement, Acceleration) and the Market Service Strategy are fully aligned.
  

What Will Make You Successful…

• 3+ years in Supply Chain (O2C/CFSC, Logistics, DSP)
• Sales exposure/experience required, and additional cross-functional exposure preferred.
• Customer collaboration experience required.
• Project and change management.