Corporate BIE Executive

• Liaise with the organization s operations, customer service, accounting, and sales departments to provide guidance, training, and support on the different systems and solutions.
• Work closely with sales and customer account managers to provide the needed solutions for existing and new potential customers.
• Identify current process change requirements and new processes and communicate with the IT development team to implement those changes on the selected systems.
• Perform the needed testing to ensure the requirements have been met, and the process is functioning in the correct manner, and communicate the results with the business owners.
• Directly manage relationships with existing and potential new customers and provide support with the solutions and data integrations.
• Utilize lean six sigma tools to study current processes, initiate and manage the needed change throughout the supply chain to improve process efficiencies.
• Design and implement scheduled performance and operational reports that serve both internal-departmental benefits and external customers