Contact Center Representative
Posted on :
29-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2672284
- Represent the company in a professional and a qualified manner
- Handle inbound calls for the company
- Following up complicated customer calls when required
- Keep records of all incoming calls and inquires on the company’s database
- Identify customers’ needs and direct them to the concerned parties
- Conducting different surveys on customers’ satisfaction
- Manage customers’ complaints and directs them to the concerned parties
- Social Media Moderating.
Employment Type
Full Time
Department / Functional Area
Key Skills
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