Consultancy - CRM Advisor

Responsibilities:

• Identifying key values in existing and developing projects.
• Analyzing data, research materials, and product reports.
• Producing excellent research and reports on product values and applications.
• Consulting with other stakeholders to ensure products align with client expectations.
• Managing client relationships proactively and developing excellent rapport.
• Conveying key messages about company solutions to clients and internal stakeholders.
• Investigating complaints as well as new avenues of product applications for the company.
• Assisting sales teams to understand and communicate key metrics to clients.
• Guiding other team members as they conduct research, present findings, and interact with key accounts.
• Creating tools and templates for other stakeholders to utilize in identifying product value.