About Sutherland Egypt
We make digital human. Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day. It's our job to help them win. At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.
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24 Job openings in Sutherland Egypt
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...
Customer Support Representative
Sutherland Egypt -
Cairo
-
Egypt
Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.
Responsibilities: Listening to customer concerns and providing information, answers, or responses. Taking orders and processing billings and payments. Obtaining and correctly recording customer information. Reviewing and making changes to customer accounts. Handling customer co More...
Responsibilities: Designing and implementing the overall recruiting strategy Sourcing and attracting candidates by using databases, social media etc Conducting interviews and filtering candidates for open positions
Responsibilities: Ability to handle MACD requests. Understanding of the technical design and troubleshooting steps to support and test. Partners with the Business and Service Delivery team to assist with issue resolution of new Program solutions. Responsible for Engineering chang More...
Responsibilities: Communicating with customers and sales representatives. Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retai More...
Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about av More...
Customer Service Representative
Sutherland Egypt -
Cairo
-
Egypt
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
English Call Center Representative
Sutherland Egypt -
Cairo
-
Egypt
Highest Net salary in the market (9600 NET excluding KPIs + 1700 as KPIs). Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/ More...
Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 More...
Highest Net salary in the market (12,500 Net + KPIs + allowances) Fully Paid training + granted KPIs within training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus More...
Highest Net salary in the market. Fully Paid training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus and incentive plan above an associate's salary 3,6 & 1 More...
Customer Service Representative
Sutherland Egypt -
Cairo
-
Egypt
Highest Salary in the market Social insurance Career path Medical insurance Transportation provided 24/7 and for ladies, we provide door to door transportation Requirements: Fluency in English Excellent communication skills Flexibility with working on site in Cairo, New C More...
Highest Net salary in the market (starts 12K net + KPIs + Allowances). Fully Paid training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus and incentive plan above a More...
✅ Attractive salary ✅ Monthly KPIs ✅ Overnight Bonus Allowance ✅ Incentives ✅ Location: New Cairo ✅ Transportation 24/7 ✅ Full paid training ✅ Social & Medical insurance ✅ Grads and gap year students only are welcome to apply Job Type: Full-time Salary: E£9,400.00 More...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...
Responsibilities: Design and execute the Outside-In model in key strategic accounts, to generate client specific business insights to improve their client retention, issue resolution, revenue generation, etc. Continuously improve the customer satisfaction, quality, and sales KPI More...
Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwardi More...
Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...
Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities More...
Responsibilities: Developing sales strategies to draw in potential buyers or to solicit new potential customers. Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements. Creating relationships with customers to ide More...
Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pro More...
Responsibilities: Identifying the role of computers in employees' day-to-day work. Formulating and distributing skills alignment tests to establish a baseline for each employee. Detecting common skills shortages and creating a training plan to address these. Preparing requis More...
Responsibilities: Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, soc More...
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