Compliance Administrator Maintenance

Unlock Global Opportunities with Property Management: Join Our Client Today!

Imagine a role that offers you more than just a job but a journey filled with exceptional perks. As a member of our client s team in a renowned property management company in Australia youll experience global opportunities without leaving the country. This isnt just a regular position its a chance to immerse yourself in an international role while working from the comfort of your local surroundings. Here at our clients company youll discover unique advantages that set them apart from the rest.

As a Compliance Administrator Maintenance you will be responsible for auditing key criteria and elements within property management portfolios to ensure strict adherence to relevant regulations and business processes. Your role involves proactive engagement with property managers following up to ensure timely actions and promptly escalating any identified noncompliance or issues to Team Leaders when necessary.

• Excellent ability to build relationships with various stakeholders and work closely with department managers.
  
• Proven work experience as an administrator or similar role.
  
• Proficiency in the Microsoft Office Suite especially Excel.
  
• Strong system/software skills and ability to learn them quickly.
  
• Professional attitude.
  
• Some knowledge of property management or maintenance.
  
• Solid written and verbal communication skills.
  
• Ability to be calm resourceful and proactive when issues arise.
  
• Ability to identify and communicate process improvements and implement changes.
  
• Excellent organizational skills.
  
• Multitasking and timemanagement skills
  
• Ability to prioritize tasks efficiently depending on the needs of various stakeholders.
  
• Diligence and focus on support.
  
• Understanding of the need for confidentiality and discretion both internally and externally.
  

• Provide exceptional compliance administrative function and communication to various stakeholders.
  
• Offer maintenance cover for property managers on leave.
  
• Report to: Senior Team Leader
  

Compliance Administrator:

• Audit key criteria/elements for property management portfolios to ensure compliance with relevant regulations/Acts and business processes. Follow up with property managers to ensure they meet action timeframes and escalate noncompliance or issues to Team Leaders as needed.
  
• Notify relevant Property Managers of expiring Fixed Term Tenancies and check for expiring insurances notifying Property Managers when data is available.
  
• Find Body Corporate developer lead contacts for loading in relevant systems.
  
• Tidy Property Management system data as required/instructed.
  
• Receive and manage all property management monthly communication from Real Landlord insurance or other suppliers including breaking down property management referrals and communicating those to payroll.
  
• Arrange Palace NB owner portal access for new clients.
  
• Perform property management audit functions including listing standards bond lodgement check vacated tenants check inspections completed/quality checks and property compliance checks (Healthy Homes Smoke Alarms Insurance Insulation).
  
• Undertake any other administrative support duties as required by the Property Management leadership team.
  

Maintenance Support:

• Cover the maintenance management system for property managers on leave booking maintenance jobs or quotes and communicating with internal and external parties as required.
  
• Ensure all relevant information about "maintenance in progress" is received from the property manager going on leave and ask questions if needed to ensure clarity.
  
• Arrange and manage maintenance jobs or quotes based on need and the relevant process.
  
• Approve quotes or send the property owner quotes for approval.
  
• Ensure urgent/emergency maintenance is prioritized with the relevant contractor.
  
• Refer/escalate owner/tenant additional queries or jobs needing further clarity/discussion to the backup property manager assigned for leave cover.
  
• Approve invoices received below the property expenditure limit; otherwise leave for the returning property manager.
  
• Ensure any major action points and/or updates are provided to the property manager when they return from leave.
  

• Day 1 HMO coverage
  
• Competitive Package
  
• Permanent WFH arrangement
  
• Prime office location
  
• Day shift schedule
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Our client is a renowned property management company headquartered in Auckland New Zealand. With a rich history dating back to 1971 theyve evolved into one of New Zealands largest property management firms. Our client is committed to offering a diverse range of services including residential and commercial property management body corporate management and more. At our client customers rely on their teams knowledge experience and finetuned processes to achieve their property goals.

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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