Community manager

This is a remote position.

1. Set, plan and implement social media and communication campaigns and strategies

2. Provide engaging text, image and video content for all social media and professional accounts

3. Respond to customers in a timely manner

4. Monitor, track and report on feedback and online reviews

5. Organize and manage events to boost brand awareness

6. Serve as a point of contact for the company s social media platforms

7. Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive

8. Build relationships with customers, industry professionals and journalists

9. Serve as a point of contact for the company s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog

10. Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive

11. Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback

12. Keep up to date to the latest social media trends and emerging social media platforms in the industry

13. Should be experienced in creating and optimizing video and graphical content as per the latest industry and market trends.

Requirements

1. Proven work experience as a community manager or similar role

2. Experience planning and leading community initiatives

3. Ability to identify and track relevant community KPIs

4. Excellent verbal communication skills

5. Excellent writing skills

6. Excellent interpersonal and presentations skills

7. Hands on experience with social media management

8. Ability to interpret website traffic

9. Indepth knowledge of digital marketing

10. Attention to detail, critical-thinker and problem-solver

11. Bachelor degree in Marketing or relevant field