Collections Supervis....
Collections Supervisor
Posted on :
09-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 430797
- Maintains appropriate balances for aging buckets.
- Reduces charge backs where appropriate to enhance client customer service and retention.
- Ensures daily activity levels of Accounts Receivable Specialists are adhered to.
- Verifies that customer service levels are being met with ECS Factoring Operations and assigned Accounts Receivable Specialist.
- Facilitates career development of Accounts Receivable Specialists within the team.
- Continuous improvement in position metrics, demonstrating personal accountability and ability to be coached.
- Continuous improvement in customer service scores, as defined by the position.
- Recognized as having a positive attitude and business owner mentality within the team.
- Understanding and ownership of COACH Team attributes.
- Effective performance of all other duties, as assigned.
- Ensures that team KPIs are met
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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