Client Accounts Coordinator

Redefine Success with Our Client s International Role!

Take your career to new heights without leaving your home country. Heres your chance to set foot on a remarkable journey with a global opportunity right at your doorstep and discover perks that set us apart from the rest. As a Client Accounts Coordinator with our client in the outsourcing business youll dive into a world of innovation leadership and dynamic challenges. Immerse yourself in an international position while working from the comfort of your home country all within an international organization.

Job Description

As a Client Account Coordinator youll play a pivotal role in ensuring seamless communication and collaboration between our client s stakeholders and internal teams. This position demands a detailoriented individual with exceptional organizational and interpersonal skills. Youll be at the forefront of client relationships and contributing to the success of our client s recruitment initiatives.

Here s an overview of your future role:

What do you need to succeed

• Proven experience in client management account coordination or a similar role.
  
• Excellent verbal and written communication skills.
  
• Strong organizational and multitasking abilities.
  
• Bachelors degree in Business Administration Human Resources or a related field is a plus
  
• Familiarity with BPO and recruitment processes is a plus.
  

What awaits you in this role

• Help organize and schedule new hire onboarding to ensure client and team member satisfaction.
  
• Act as a point of contact for client inquiries feedback and concerns.
  
• Collaborate with internal teams to coordinate and execute projects according to Account Executive specifications.
  
• Ensure timely and accurate delivery of recruitment services meeting or exceeding client expectations.
  
• Own the onboarding process for new team members.
  
• Proactively identify and address any issues or challenges that may arise from clients.
  
• Follow the first two weeks on new team members to include daily checkins and weekly updates.
  
• Monitor and maintain the quality of services delivered to clients consistently seeking opportunities for improvement.
  
• Stay informed about industry trends competitor activities and market dynamics to provide strategic recommendations to clients.
  
• Write and communicate announcements to clients for holidays overtime and leaves
  
• Sit in on interviews and note taking during for recruitment and accounts updates
  

Why choose us

• HMO coverage upon regularization
  
• Temporary WFH setup
  
• Prime office locations
  
• Abovemarket salary package
  
• Standard government and Emapta benefits
  
• 20 days annual leave (5 convertible to cash)
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Whom you ll work with:

Our client is a BPO company whose primary focus is helping some of the worlds most innovative startups scale. With four offices across the globe their mission is to help rapidly growing businesses by creating a new type of outsourcing firm. One that prides itself on partnerships instead of being a service provider. Not only do they spend dozens of extra hours curating the employees on their teams to ensure the best cultural fit but they also invest time and resources in training across verticals to help spur new ideas and build innovative processes and technology to ensure the company is as efficient and creative as possible for their partners.

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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