CL - Systems Analyst - Project Lead

Job Description: Max Budgeted Bill Rate: NA

SCOPE OF THE PROJECT:
The individual will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for implementing and supporting various Public Health systems as well as other Public Health technology initiatives.

Candidates should be selfmotivated teamoriented work under limited supervision and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health systems and other upcoming enhancements. The Systems Analyst will need to learn multiple system capabilities and become an expert in these systems to provide support analysis testing problem resolution reporting and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health systems and other upcoming enhancements. The Systems Analyst will need to learn multiple system capabilities and become an expert in these systems to provide support analysis testing problem resolution reporting and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users.

Specific duties and responsibilities will include but are not limited to the following:

Study and learn system capabilities assigned
Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
Work with Program Area System Owners to learn their business functions and needs
Provide system user support
Assist staff in resolving systemrelated problems
Assist with System user account permissions and security
Provide and assist with system user training when onboarding new staff as well as individual training
Attend and provide program area support during scheduled events as needed
Create and maintain supporting system and training documentation.
Maintain SharePoint content associated with system collaboration sites
Document and create technical reports by collecting analyzing and summarizing information and trends as well as system effectiveness
Monitor and Identify system data quality issues and work to improve data accuracy
Reviews and monitoring usage reports
Assist with the system software life cycle process
Coordinate and assist with system testing and production validation
Work with Program Area and IT to present key information for improvements
Maintain system protocols by writing and updating procedures
Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management designation of data as to criticality confidentiality and protection. (NIST NA053 FISMA SC InfoSec Requirements etc.)

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage of operational hours of Monday Sunday 8:00 am 6:00 pm.
The candidate will work closely with the Assigned Section Manager to identify prioritize and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design and testing.

This will also include compliance to DHEC security policy/procedures as well as integrating systems when possible to streamline staff workflows user security and data correction.

Module support of the project.

DHEC will require that selected personnel sign the DHEC confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
DHEC will not accept any offers including an uplift charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
Contractors must be onsite during each week throughout the term of the contract.
Follow agency IT Standards policies and procedures to include documentation.
All source code (compiled and uncompiled) will become the sole property of the South Carolina Department of Health and Environmental Control. Any source code data product or functionality resulting from this SOW or previously owned/developed by DHEC will remain the sole property of DHEC and is not to be incorporated into the core product of any vendors application. Any modifications and interfaces developed under said contract will be not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of DHEC.
DHEC has the final say on all programming choices.

Payment Schedule:
All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel employee benefits insurance room and board etc.) for temporary employees under this contract.

DHEC Support:
DHEC will provide:
All required information including formulas data and mechanisms to check output.
Staff to assist with any application or data questions.
Conference rooms and scheduling for any application demos.
Workstation and required software.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Knowledge of Information Technology Field best practices organization and operations
2. An aptitude for learning new skills and applying knowledge to solve complex problems
3. Excellent written oral and interpersonal communication skills
4. Excellent Customer Service skill and application support
5. MS OFFICE (WORD EXCEL POWERPOINT VISIO) MS SHAREPOINT
6. Experience in system analysis and information technology
7. Experience with security and data classification related to CDC HIPAA and CJIS
8. Flexible and easily adapts to changing priorities
9. Ticketing System

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Ability to establish positive working relationships with technical staff customers and others involved in datacentric management.
2. MICROSOFT VISO
3. CREATING REPORTS USING SYSTEM DATA
4. EXPERIENCE WITH INDUSTRY STANDARD INFORMATION SECURITY PRACTICES

REQUIRED EDUCATION: Bachelors or Masters Degree in a relevant field of work or equivalent work experience.
Additional Sills: PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):1. Ability to establish positive working relationships with technical staff customers and others involved in datacentric management.2. MICROSOFT VISO3. CREATING REPORTS USING SYSTEM DATA4. EXPERIENCE WITH INDUSTRY STANDARD INFORMATION SECURITY PRACTICES Skills: Administrative Interpersonal Skills Yes 3 Expert Currently Using 4 6 Years Administrative Verbal Communication Skills Yes 3 Expert Currently Using 4 6 Years Administrative Written Communication Skills Yes 3 Expert Currently Using 4 6 Years Database Platforms MS SharePoint Yes 5 Advanced Currently Using 2 4 Years IT Administration Ticketingsystems Yes 9 Intermediate Currently Using 2 4 Years Miscellaneous An aptitude for learning new skills and applying knowledge to solve complex problems Yes 2 Expert Currently Using 4 6 Years Miscellaneous Customer service skills Yes 4 Expert Currently Using 4 6 Years Miscellaneous Flexible and easily adapts to changing priorities Yes 8 Advanced Currently Using 2 4 Years Miscellaneous KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD BEST PRACTICES ORGANIZATION AND OPERATIONS Yes 1 Expert Currently Using 4 6 Years Packaged Applications Application Support Yes 4 Expert Currently Using 4 6 Years Packaged Applications MS Office (Word Excel PowerPoint Visio) Yes 5 Advanced Currently Using 2 4 Years Specialties Experience in system analysis and information technology Yes 6 Expert Currently Using 2 4 Years Specialties Experience with security and data classification related to CDC HIPAA and CJIS Yes 7 Advanced Currently Using 4 6 Years