Call center representative
Posted on :
03-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2431011
Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve
- knowledge and performance level.
Employment Type
Full Time
Department / Functional Area
Key Skills
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