Business Analyst - B2C

Responsibilities:

• Provide analytical expertise in identifying, evaluating, and documenting eCommerce system requirements and procedures that are cost effective and meet business objectives and user needs.
• Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members.
• Serve as an expert in the functional use of hybris, it's various administrative cockpits and the b2b and b2c accelerators.
• Accountable to complete assigned work within time specified and communicate status if task delivery dates are at risk.
• Work with other project delivery team members towards the resolution of business or systems issues.
• Configure and manage project team collaboration space (Confluence) and issue/task management system (Jira).
• Provide system demonstrations and training to client business users.
• Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables.

Requirements:

• 2+ years experience in eCommerce business analysis or 3+ years experience in general IT business analysis
• Bachelor's degree in Business or Computer Science or related field.