Associate CRM Systems Manager
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2671220
- Develop, implement & optimize CRM data driven marketing campaigns strategy (Acquisition, retention and reactivation) through different channels (SMS, Whatsapp, Emails, Web Notifications..) to target different customers segments.
- Prepare, update & optimize the campaigns calendar in alignment with Creative, merchandising & operations teams
- Setup and manage marketing automated customer journeys across all product categories
- Being proactive to identify new CRM omnichannel opportunities to boost CRM KPIs like retention rate, frequency, repeat and lapsed customers reactivation
- Track and optimize all campaigns & marketing automation activities to maximize ROI
- Managing the internal, external resources and assets needed for the execution of campaigns & automation activities (i.e. data, content, logistics etc )
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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