Employer Active
1 - 2 years
Not Disclosed
Salary Not Disclosed
Any Nationality
N/A
2 Vacancies
Initial 2 months Contract with Royal Borough of Kingston
This role is offering 350 P/Day (UMB)
Job Summary:
This role is responsible for the provision of application support services, directly to users of the systems or to service delivery functions
Supporting the Application Lead in managing and leading the daily activities and performance and development of a team of Application
Key Duties/Accountabilities:
Ensuring that requests and incidents are responded to within SLA and customers are given excellent customer
Investigating, diagnosing, and resolving system
Writing SQL queries, leading on system development and implementation of new and emerging
Essential Experience Required:
Proven experience of supporting line of business applications in complex application support environment is essential
Proven experience of supporting NEC (Northgate) Housing Systems, ideally from both front and backend perspectives
An understanding of Business processes and practices relating to the provision of housing
Strong Technical skills including the ability to write Oracle SQL and implement solutions
Experience of managing interfaces and system integrations is
Being a Good communicator with excellent people skills, being able to deal with conflict and manage challenging situations
Ability to work successfully with key stakeholders including senior managers, suppliers, partner organisations and other public services
Experience of capturing business requirements and designing and developing forms and workflows
The ability to work independently and as part of a team
Experience creating, configuring, and implementing NEC Housing system
Repairs, Contractor, Scheduler and Mobile business expertise using NEC
Working knowledge of Unix and PL/ SQL
Experience of Business Objects, ideally in conjunction with the NEC Housing database
Previous exposure to Housing environments gained from working for or with Local Authority Housing, ALMO s or Housing
Exposure to NEC (Northgate) Revs & Bens, understanding the integration between that system and the Housing system
Essential Qualifications Required:
N/A
The closing date for this position is ASAP
Full Time