Application Support Coordinator
Posted on :
10-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2444019
- Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements.
- Work with multiple teams (external / internal) for successful resolution of issues and incidents.
- Delivering regular and customized training to teams within the business
- Execution of database scripts/extracts as needed.
- Company application troubleshooting and supporting during UAT and Production.
- React to High Severity issues technical situation that requires immediate attention.
- Performing analyses on software application functionality and suggesting improvements.
- Keeping a record of configuration changes and scheduling application updates
- Documenting processes and monitoring application performance metrics.
- Establishing the root causes of application errors and escalating serious concerns to vendor and RDMC management.
- Consulting with the software vendors, internal users, and clients to improve application performance.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Open to flexible working conditions including after-hours scheduled application maintenance and support.
- Prepare reports timely and accurately to meet department requirements, policies, and standards.
Employment Type
Full Time
Department / Functional Area
Software Development / Application Development (IT Software)
Key Skills
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