Job Title: Admin Support Officer Hackney Council
Contract type: Temporary 6months / Ongoing (though opening assignments are often extended by clients on a longerterm basis).
Sector: Local Government
Department : Adults Social Care
Location: London Hackney
Start Date: ASAP immediate starters with a short notice period (If currently working please state what is your current notice period on your CV or cover letter)
Hours Per Week: Fulltime position 36 hrs pw
Start Time: 9:00 AM
End Time: 17:00 PM
PAYE Rate : 22.44 ph (incl 12.07% holiday pay)
Job Description
Provide administrative support across the ASC department including scheduling meetings answering phone calls and redirecting correspondence. Assist in the local authoritys response to complaints and compliments by monitoring data and analysing and responding to correspondence and phone calls. Maintain logs for complaints compliments and Freedom of Information requests and ensure that responses are provided on time by officers. Coordinate strategic meetings including booking venues ordering refreshments and sending out emails agendas and minutes. Ensure that correspondence reports and other documents are produced in a timely and confidential manner using appropriate and available information technology to present them to a high standard. Provide routine general administration support such as checking and chasing invoices from suppliers and reconciling and closing purchase orders at the end of the financial year. Correspond with Central Payments Supplier Management service managers and suppliers to ensure that invoices are paid and purchase orders are reconciled correctly. Monitoring and maintaining databases of ordering and receipt of goods and services. Provide financial information about purchases as required. Occasionally organise the receipt recording distribution despatch and collection of posts. Organise and coordinate workshops seminars and events as required. Provide input to relevant working groups as required. Undertake other duties as directed by the Senior Management Team from time to time. Support data collection and entry across Adult Social Care.
Requirements
Qualifications
GCSE Grade AC (or equivalent) in English Language and Mathematics
Ability To Communicate Effectively Both Orally & In Writing To A Wide Range Of People
Self Motivated Flexible & Resourceful
Trustworthy and reliable
Ability To Work As Part Of A Team And On Own initiative
Previous experience in a similar role
Ability To Organise Own Workload To Meet Targets & Deadlines
Knowledge & Skills Requirements Possess a BTEC or equivalent qualification in a Business, Computing, or Administrative field. Demonstrate strong proficiency in utilising IT and Management Information Systems (MIS) solutions, specifically Microsoft Office software. Possess prior MIS, Business, or Administrative experience. Possess experience or the necessary skills to supervise staff in the short term effectively. Possess experience with ONE and/or SIMS. Possess strong written communication skills and experience in disseminating information to relevant parties. Possess experience or the necessary skills to take minutes when required accurately. Possess excellent communication skills. Possess experience in working under pressure to meet tight deadlines. Fluency in English and Welsh is essential.