Application Development and Support Analyst

Whats the Role:

Youll join the Global Transaction Services team as an Application Development & Support Analyst providing L3 support for critical enterprise payments platforms. The role focuses on ensuring the availability stability and performance of highavailability systems that support core business operations while building strong expertise in payments processes within a large corporate environment.

Key Responsibilities:

• Provide L3 application support ensuring availability reliability and performance meet agreed SLAs
• Investigate and resolve incidents and problems including root cause analysis and major incident support
• Restore services during disruptions and participate in postincident reviews and continuous improvement
• Deploy code fixes support release and change activities and manage escalations from Level 2 support
• Perform application analysis tuning and capacity management to optimise performance and reduce cost
• Maintain operational documentation and support disaster recovery and business continuity planning

What do I need

• Provide L3 SME application support with proven experience across L2/L3 roles in enterprise environments
• Strong troubleshooting and root cause analysis skills across complex businesscritical systems
• Experience supporting applications on Linux/Unix and Windows platforms
• Handson experience deploying applications and managing supporting infrastructure
• Proficiency in SQL and PowerShell for investigation scripting and automation
• Knowledge of SSL certificates Web Application Firewalls with payments experience desirable

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.