ELA Support Officer
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
Full-timeFixed Term position until31/12/2026 -Extension subject to funding availability.
SalaryHEW6 17% Superannuation and Flexible Working Arrangements
Based at theMelbourne CBDcampusbut may be required to work and/or be based at other campuses of the University
AboutThe Position:
The fixed-term Support Officer providesadditionaloperational and student support to the Equitable Learning Services (ELS) team during periods of increased demand particularly during peak student engagement times throughout the academic year.
The role responds to escalated student and educator enquiries assesses student documentation for ELS eligibility and provides interim support to students awaiting appointments with an ELS Advisor. This may include implementing provisional Equitable Learning Plans with limited reasonable adjustments and referring students to appropriate internal or external support services. The role also undertakes routine administrative and operational functions beyond the scope of the Student Services Support Officer.
To be successful in this positionyoullhave:
Demonstratedunderstanding of the experiences that young people witha disability mental health and/or medicalconditionmay have during educational and life transitions.
Demonstratedability to develop and deliver informationresourcesand advice to build the capacity of others in support of people with a disability undertaking educational and life transitions.
Strong communicationskills both verbal and information technology.
Proficient in the use of complex database systems and able to advise on continuous improvements at a process and systems level.
Demonstratedknowledge and application of appropriatebehaviourswhen engaging with children including children with a disability and from culturally and/or linguistically diverse backgrounds.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About theGroup
TheStudentsgroup shapes designs and delivers key student services and experiences to prepare RMIT students for studylifeand the global workforce.
We work in partnerships with students academics professional staffindustryand the community to deliver transformative student experiences that improve access participationretentionand success for all RMIT students.
Ourobjectivesare to:
Shape co-create and inform an inclusive safe industry-engagedand global student experience
Deliver impactful connected servicecareand development opportunities at scale and to
Engageempowerand value each other so that together we can make a difference.
We welcome a diversity of perspectives and are inclusive in our approach to work. We are alignedinour passion for having a collective and positive impact on the student experience at RMIT. Our team iscomprisedof talented and motivated people from a range of professional disciplines and backgrounds at various stages of their careers and including RMIT students.
We are a values-ledorganisationand we value imagination agility passion inclusioncourageand impact.
The Group is led by the ExecutiveDirectorStudents.
ToApply
PleasesubmityourCVandcovering letteraddressingthe Key Selection Criteriafor this position by clicking on the link at the top of this page.
For further information about this position please see the Position Description hyperlinked below or contact
Job DescriptionELS Support Officer
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page.
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Applications Close:
31 May 2026 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT Universitys commitment to a safe respectful and inclusive environment from 1 January 2026 the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a genderbased violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant preemployment background checks including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMITs safety obligations.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
