Deputy Manager, Aftersales Technical Training NMIPL

Nissan

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

EXPECTED END RESULTS

MAJOR ACTIVITIES

1. CSI

  • Support to enhance Service Quality & F1
  • Ensuring Manpower Adequacy & Quality at Dealership
  • Upgradation of Technician Skill set for entire Dealer Network

2. NSTEP & New Model Trainings

  • Conduct high-impact Training sessions for Dealer Technical staff on NSTEP Curriculum New models & Diagnostic procedures.
  • Develop review and refine Technical training curriculum / content to bridge skill gaps identified through Field performance data and F1 results.

3. Training Management

  • Manage outsourced Regional trainers towards Technical Training delivery & deploying Skill-up programs across Dealer networks
  • Prepare monthly Training Calendar & monitor Trainer utilization as per Organizational KPIs
  • Train-The-Trainer & Certification for new Joiner Trainers.
  • To review Agency performance & manage regular payments

4. Training Facility

  • Oversee the upkeep calibration and inventory management of all training tools diagnostic equipment vehicle mock-ups and training vehicles at Training center.
  • To handle Agency PO renewals & manage regular payments pertaining to facility operations

5. GLMS Portal

  • Support action towards enhancing GLMS Technical registry for all Technical workforce.
  • Training Curriculum & Repository management

6. TSI

To ensure Trainee Satisfaction Index not less than 95% for all types of Training programs

7. Training Reporting

Representing IND Technical reporting at IND & Global forum of NMIPL / AMIO / NML (monthly/quarterly)

EDUCATIONAL QUALIFICATIONS

BE/Be Tech

With 810 Years of Automotive OEM Experience in Technical Training / Training management

Chennai India

Required Experience:

Manager

EXPECTED END RESULTSMAJOR ACTIVITIES1. CSI Support to enhance Service Quality & F1Ensuring Manpower Adequacy & Quality at DealershipUpgradation of Technician Skill set for entire Dealer Network2. NSTEP & New Model TrainingsConduct high-impact Training sessions for Dealer Technical staff on NSTEP Cur...
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About Company

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The company traces its name to the Nissan zaibatsu, now called Nissan Group. ... In 2014, Nissan was the largest car manufacturer in North America. Nissan is the world's largest electric vehicle (EV) manufacturer, with global sales of more than 320,000 all-electric vehicles as of Apri ... View more

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