Director, Assistant Certification Program

A. General Description:

The purpose of this position is to provide leadership in the development and administration of ASHAs Assistant Certification conjunction with the Chief Certification Officer the Director Assistant Certification Program position ensures that assistant certification program applicants certificate holders volunteers and stakeholders receive accurate timely support regarding the assistant certification program. The position also assists in the management of Assistant Audiology and SLP certification applications forms and certification program activities in accordance to certification policies and procedures.

B. Responsibilities:

1. Develop refine and communicate the eligibility and renewal requirements and operational policies and procedures for the assistant certification programs to internal and external stakeholders
2. Collaborate with staff and vendors to ensure successful training program exam and maintenance development administration and communication of the assistant certification program
3. Liaise with other departments to build and refine communications and products/services for certified assistants and related stakeholders
4. Manage vendors to ensure compliance with contracts and certification/examination best practices
5. Volunteer recruitment and management
6. Process applications for certification as needed and
7. Other responsibilities as requested.

C. Contacts:

To accomplish responsibilities listed above the incumbent has contact with:

1. External: Students applicants certificants university program directors and faculty university registrars clinical supervisors employers state licensure board representatives members of the Council for Clinical Certification and the public
2. Internal: ASHA National Office staff in the areas of Accounting Action Center Information Systems Continuing Education Membership Ethics Accreditation Professional Practices Governmental Affairs NSSLHA and Professional Practices

D. Freedom to Act:

The Director Assistant Certification Program is required to use independent judgment to determine when the assistant certification program policies and procedures are being followed and must then escalate an issue outside of the normal application process to Certification staff Certification leadership or volunteer leaders as appropriate. Independent judgment and problem-solving skills must be used in the resolution of complaints from members applicants students program faculty and the public. Latitude is given to permit the setting of priorities in accomplishing some daily work assignments. Work is reviewed periodically to ensure consistent adherence to procedures approaches and methodologies and timely and accurate processing. Guidance is provided for unusually difficult situations or problems.

E. Qualifications Education Experience Knowledge Skills:

Knowledge and skills typically acquired through:

• Baccalaureate degree
• Previous experience with certification program development and administration
• Previous experience with healthcare associations is preferred.

Scope and depth of technical skills/knowledge:

• Demonstrated ability to accurately and speedily enter data in a database.
• Experience with Windows and Microsoft Word; demonstrated proficiency with Microsoft Excel preferred.

Scope and depth of nontechnical skills/knowledge:

• Excellent oral and written communication skills.
• Self-directed organized attentive to detail goal-oriented willing to accept responsibility cooperative with high integrity.
• Able to work under pressure and be adaptable to change.
• Able to get along well with others and to maintain a positive attitude.
• Project/Program management

F. National Office EEO Policy:

It is the policy of the American Speech-Language-Hearing Association to provide equal opportunity to all employees without regard for race sex national origin religion marital status disability veterans status age sexual orientation or LGBT status genetic information citizenship or any other factor protected by applicable federal state or local laws and ASHAs Bylaws. This policy applies to recruiting hiring transfer promotion compensation and benefits upward mobility training and development access to facilities termination and other personnel actions. Under the direction of the Chief Executive Officer with a firm commitment from coaches at all levels within the organizational structure of the National Office affirmative action will be taken to ensure the full utilization of members of racial/ethnic minority groups women persons with disabilities and Vietnam and disabled veterans within our workforce.

G. Disclaimer:

This description is intended to provide an overview of the responsibilities and duties of the position. It is not all inclusive. The incumbent in the position will be expected to perform other duties as required. The responsibilities may change over time. This description is provided for informational purposes only and does not form the basis of a contract.

Required Experience:

Director