Desktop Support Technician
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Centrally located within Nova Scotia between two extraordinary coastlines Colchester is a progressive rural municipality that offers an unparalleled work-life balance. It is a place that is affordable welcoming family focused rich in diverse culture and natural beauty with thriving businesses and access to all the modern amenities typically found in an urban setting without the common stresses of living in an urban setting.
The Municipality of Colchester is committed to treating people fairly with respect and dignity. Our goal is to continue to move forward as a diverse and inclusive community representative of the citizens we serve by offering equal opportunities free of biases. We have formed an Equity Diversity Inclusion and Accessibility Committee to keep us accountable and to help us reach this goal. The Municipality encourages all qualified applicants who self-identify as Indigenous Black/African Nova Scotian Persons of Colour Newcomers Persons with Disabilities 2SLGBTQIA to apply and self-identify on their applications.
About the role: The Desktop Support Technician reports to the Manager of Information Systems and provides primary technical support to Municipal staff and members of Council who are experiencing issues with or have questions about Municipal information technology assets. The Technician ensures that all support activity is accurately recorded in the departmental work order tracking system and delivers break/fix services as detailed in the Information Systems Departments service catalog working with outside organizations where required.
The Technician is also responsible for the deployment and management of information technology assets including computers computer peripherals cell phones desk phones and other technical equipment. This involves the physical transportation of the equipment and requires the ability to lift moderate weight. The Technician develops documentation to address common technical issues and creates user guides for the hardware and software in use across the Municipality. The Technician monitors and verifies the integrity of the Municipal data backup and connected systems and supports the Information Systems Department on projects and deployments.
This is a permanent full-time non-unionized position working a Monday-Friday 8:30am-4:30pm schedule. Work outside of regular hours will at times be required.
Salary Range: Range 3 $63960-$76028
Benefits:
- Group Benefits - Health Dental Life Long Term Disability and AD&D
- Retirement Plan - Nova Scotia Public Service Superannuation Plan (Employer matched)
- Professional Development Opportunities
- Fitness and Well-being Incentives
Qualities to succeed in the role:
- Well-developed organizational skills
- Superior attention to detail and analytical skills
- Excellent interpersonal and teamwork skills
- Self-directed and initiative-taking
- Strong technical aptitude
- Ability to troubleshoot under pressure
- Helpful demeanor and high quality customer service skills
Education & experience required:
- Completion of a two (2) year post-secondary diploma in Computer Science Computer Information Systems or a related field.
- One (1) year of IT helpdesk or equivalent experience.
- Working knowledge of current Windows operating systems and office network environments.
- A valid NS drivers license and access to a personal vehicle are needed as travel to various locations in the County is required.
- Conditions of employment include legal eligibility to work in Canada and a satisfactory criminal record check.
The Municipality supports the principles of the Nova Scotia Human Rights Act and the principles of inclusion for persons with disabilities in the Nova Scotia Accessibility Act. Applicants are encouraged to identify any need for an accommodation upon being contacted for an interview.
Only candidates who have been selected for an interview will be contacted or updated on the status of their application.
Please apply before 4:30pm on May 29th 2026.
Required Experience:
IC
About Company
Colchester County is located in north central Nova Scotia. This area was originally known as Cobequid until 1780 when it was named after the town of Colchester, England. Colchester was part of Halifax County until 1835. The town of Truro (population 12,500) is the county seat.
