PLC Support Technician

About us:
Metro Compactor Service is Canadas leading expert for waste and recycling equipment solutions. With expertise spanning over four decades we provide custom manufacturing installation maintenance and repair services for balers compactors and chutes. Our cutting-edge iSmart technology sets us apart enhancing efficiency and sustainability for our clients in the residential commercial and municipal sectors.

You can learn more about us on our website:

Overview

The PLC support technician is responsible for wiring testing and diagnosing PLCs of the iSMART hardware/equipment remotely. They will also be expected to provide field service support in the installation of panels by working on customer sites or providing remote support. Practical field work experience is essential to gaining an understanding of our hardware and addition they will be receiving incoming support requests and reviewing internal requests to proactively troubleshoot equipment issues and report to the Hardware Engineer.

The medium-term plan for the PLC technician is primarily to provide remote/over-the-phone support to contractors and technicians in the field. Effective communication is integral to providing technical support over the phone.

Location: The PLC technician works from the office location; however the role will include some off-hours on-call support outside of regular office hours.

Work Hours: 8 am 4:30 pm

Salary Range: $55000 - $65000

Bonus: This position is eligible to receive an incentive award targeted at 5% of the base salary.

Responsibilities

• Improving Testing and troubleshooting of control solutions for waste equipment and shop machinery.
• Provide field service support ensuring seamless operation and swift issue resolution.
• Offer troubleshooting support over the phone for technical issues.
• Efficiently manage and close support tickets maintaining a high level of client satisfaction.
• Contribute to enhancing equipment performance safety and sustainability.
• Position the company as an industry leader in technological innovation and operational excellence within the field of waste equipment and shop machinery.
• Providing effective and efficient remote troubleshooting expertise on all automated machines using electrical schematics and PLC logic
• Receive incoming calls from Field Technicians and provide support for iSmart system installations testing and repairs.
• Visit customer sites to provide support with panel installation and wiring.
• Troubleshooting electrical mechanical and control-related problems identified in the field through remote connection and diagnostics.
• Troubleshoot and implement software changes to PLCs
• Support new panel builds perform panel installations and PLC modifications.
• Commission control panels to ensure proper functionality and performance.
• Manage inventory related to equipment and components.
• Create purchase orders for required materials and supplies
• Perform quality assurance (QA) testing on newly developed equipment and systems.
• Conduct research and development activities for automation equipment.
• Install and test all electrical components including safety devices in compliance with safety standards.
• Taking responsibility pride and ownership of his work.
• AutoCAD is an asset.
• Raspberry and Arduino programing is an asset.

Qualifications

• Considerable knowledge of the use of electrical devices (i.e. proximity switches pressure transducers etc.)
• Demonstrate a sense of urgency in achieving results.
• Effective communication of technical details with Field Technicians & Contractors
• Attention to detail and accuracy of documentation including tickets inspection forms and time reporting paperwork.
• A degree/diploma in electrical controls
• Minimum of (two) 2 years experience troubleshooting and diagnosing PLCs.
• Experience with Allen Bradley (RSlogix500) & Schneider PLCs
• Capable to read understand & edit electrical process & instrumentation schematics.
• Practical experience with hydraulic and pneumatic equipment
• Valid G Drivers License
• Demonstrated ability to communicate effectively in English both oral and written
• Demonstrated organizational interpersonal and problem-solving skills.
• Excellent analytical and problem-solving skills
• Ability to work independently and without supervision.
• Willing to work overtime as per job requirements.
• Demonstrated ability to work in a team environment.
• Ability to work to deadlines and support multiple demands.

Why Work For Us:
Join Metro Compactor Service an industry leader in the waste & recycling equipment sector in Canada. As we aim for North American expansion were all about pushing boundaries be it promoting employee skill development leading innovative technologies or consistently delivering our Super Service promise. Our greatest strength Our people who make our groundbreaking tech and market leadership possible.

So if youre all about making a big difference in an environment that values you as much as your skillset come join the Metro family. Lets shape the future together!

• Recognized Excellence: As a certified Great Place to Work Canadas Top 100 Small & Medium Employers and recipient of the Innovation Award by the Brampton Board of Trade our reputation speaks for itself.
• Rewarding Package: Enjoy competitive salaries flexible time off with 2 vacation policies to choose from maternity-leave top up and the security of our company-matched retirement program. Plus choose from three tailored benefits packages with extended coverage to suit your individual needs
• Employee Growth: We encourage and support your growth through internal learning opportunities mentorship and a Training Reimbursement Program
• Company Culture and Engagement: Participate in regular company events and charitable initiatives that enrich our family-oriented culture. A safe and positive work environment is our top priority and our staff have voted us a Great Place to Work for good reason!

At Metro Compactor Service we take pride in being recognized as a certified Great Place to Work. As an equal opportunity employer we truly believe that a diverse workforce best represents the community we serve and enhances our ability to provide excellent service to our customers. We are committed to attracting and retaining a vibrant mix of passionate and talented individuals from a variety of backgrounds demographics and life experiences.

Required Experience:

IC