2026-2027 Front Office Clerk (Helix Aviation Academy)

Job Title: Front Office Clerk

Location: Helix Aviation Academy Baton Rouge LA

Employment Type: Full-Time School Year:

About Helix Aviation Academy (HAA)

Helix Aviation Academy (HAA) is a public charter school within the Helix Community Schools network. HAA provides a dynamic student-centered learning environment with a focus on aviation leadership and real-world career pathways. We are committed to preparing students for success in college careers and beyond through innovation structure and high expectations.

Position Summary

The Front Office Clerk serves as the first point of contact for students families staff and visitors. This role plays a critical part in maintaining a welcoming organized and efficient front office while supporting daily school operations and administrative functions.

Key Responsibilities

Greet and assist students parents staff and visitors in a professional and welcoming manner

Answer and direct incoming phone calls emails and general inquiries

Manage student check-in and check-out procedures in accordance with school policies

Assist with attendance tracking and documentation

Maintain accurate student records while ensuring confidentiality

Receive sort and distribute mail packages and deliveries

Perform data entry filing and general clerical duties

Support onboarding paperwork and administrative processes as needed

Coordinate appointments meetings and front office scheduling

Maintain office supplies and request orders as needed

Ensure the front office area remains clean organized and presentable

Provide support to administrators teachers and staff as needed

Uphold school policies and contribute to a positive and structured school culture

Qualifications

High school diploma or equivalent (required)

Previous experience in a school office front desk or administrative role (preferred)

Strong customer service and communication skills

Proficiency in Microsoft Office (Word Excel Outlook) or similar systems

Experience with student information systems or HR systems (preferred)

Strong organizational skills and attention to detail

Ability to multitask in a fast-paced school environment

Professional demeanor and positive attitude

Skills and Competencies

Strong interpersonal and communication skills

Ability to interact effectively with students families and staff

Excellent time management and organizational abilities

Ability to handle confidential information with discretion

Problem-solving skills and ability to remain calm under pressure

Team-oriented mindset with a willingness to assist where needed