Marketing and Office Manager

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

• No experience is required but 1-3 years of experience is preferred.
• Paid training.
• Part-time flexible schedule but ideally would start at 9 a.m. and work until 1 or 2 p.m.. Perfect for parents who want to be home with their kids after school.
• Fun work environment with a company experiencing exciting growth.

• Develop trust with customers by living our Core Values all day and every day.
• Creating raving fans by providing extra-mile service
• Follow up on open proposals as needed.
• Keep the showroom office and warehouse organized and presentable.
• Lead the development management & delivery of local marketing tactics.
• Resolve customer conflicts.
• Answer phone calls.

• Lead and implement local marketing efforts as needed.
• Ensure customers feel cared for by taking pride in what you doproviding extra-mile service by going above and beyond expectations.
• Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
• Support and participate in local events and home shows.

• Meet with sales staff to discuss recent sales and review customer expectations and product orders.
• Order all products needed for jobs accurately and follow up on delivery.
• Schedule the job to meet the schedule of customer and installers.
• Communicate with installers and customers on start dates and times.
• Update the customer with ongoing details of installation and job progress.
• Discuss and obtain written permission for any changes in contracted work.
• Confirm scope of work and compensation with installers prior to start of job.
• Update Salesforce/production board daily with status of job and upcoming schedule.

• As a job is landed and produced complete the job costing form with the pertinent details.
• Accurately update QuickBooks daily for all income and expenses.
• Track prepare and manage timely payment of business-related expenses.

• Attend weekly meetings with the owner at scheduled times.
• Work weekly and monthly to meet goals.
• Make decisions and act in accordance with Floor Coverings Internationals core values and mission.

• Able to work independently without creating and posting social media content and running ads.
• Excellent customer service skills
• Strong communication skills particularly over the phone.
• Organized detail-oriented and able to multi-task.
• Experienced in bookkeeping using QuickBooks is a plus but not a requirement.

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.