Senior Revenue Process Manager
Carlsbad, CA - USA
Department:
Job Summary
Revenue Process Design & Optimization
- Own the end-to-end mapping documentation and continuous improvement of core revenue processes including lead-to-opportunity opportunity-to-close and quote-to-cash workflows.
- Identify process breakdowns exception patterns and compliance gaps through data analysis and stakeholder interviews; design targeted remediation plans.
- Develop and maintain standardized process frameworks playbooks and operating procedures that scale across Sales BDR Customer Success and Renewals teams.
- Lead structured process reviews on a recurring cadence synthesizing field feedback and system data to surface improvement opportunities.
- Partner with the Commercial Systems team to ensure Salesforce configurations align with and reinforce documented process standards.
Cross-Functional Stakeholder Management
- Act as the primary process authority and trusted advisor to senior go-to-market leaders across Sales Marketing Finance and Customer Success.
- Facilitate cross-functional working sessions to align stakeholders on process changes resolve conflicting priorities and drive consensus on shared workflows.
- Translate business requirements from field teams into structured implementable process and systems changesbridging the gap between strategy and execution.
- Build and maintain a process governance model that establishes clear ownership change control standards and escalation paths
Change Management & Enablement
- Design and lead change management plans for process rollouts including stakeholder communication training coordination and post-launch measurement.
- Collaborate with the Global Enablement team to ensure process content is embedded in onboarding programs certifications and ongoing training curricula.
- Serve as an internal champion for process disciplinefostering a culture of accountability rigor and continuous improvement across the revenue organization.
Systems & Tools Alignment
- Maintain deep working knowledge of the revenue technology stackincluding Salesforce CRM sales engagement platforms CPQ and data enrichment tools.
- Partner with Commercial Systems leadership to evaluate and prioritize system enhancements that remove process friction or improve data integrity.
- Serve as the process voice in technology initiatives ensuring that implementation decisions reflect operational realities and downstream impact.
Qualifications :
Experience
- 8 years of experience in Revenue Operations Sales Operations or a related go-to- market operations function within a B2B SaaS environment.
- Proven track record of designing implementing and scaling revenue processes that measurably improve business outcomes.
- Expert-level proficiency in Salesforce CRMyou understand how configuration decisions shape process behavior and data quality.
- Strong analytical capability with the ability to translate complex data into clear actionable recommendations for senior audiences.
- Demonstrated ability to lead cross-functional initiatives and influence stakeholders at all levels without formal authority.
- Exceptional written and verbal communication skills; equally comfortable in a working session with frontline reps and an executive briefing.
- High degree of operational maturityyou manage ambiguity well drive toward clarity and follow through on commitments.
Skills
- Salesforce CRM
- Salesforce Administrator Certification a plus
- Familiarity with sales engagement platforms (e.g. Salesloft Outreach)
- CPQ tools
- BI/reporting platforms (e.g. Tableau Power BI).
Personal Attributes
- Results-driven positive and energetic self-starter.
- Tenacious and emotionally intelligent with the ability to work autonomously in a fast- paced high-growth environment.
- Strong organizational and multitasking abilities
Tertiary Qualifications
- Tertiary qualifications in a related business discipline or equivalent business experience
Additional Information :
Why youll love working at Nearmap:
We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. Were proud of our inclusive supportive culture and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
In addition to your annual leave Nearmap offers:
- 4 extra YOU days off each yeartake a break no questions asked!
- Company-sponsored volunteering days to give back.
- Generous parental leave policies for growing families.
- Work from Overseas Policyexplore the world in the approved list of cities while you work!
- Access to LinkedIn Learning for continuous growth.
- Discounted Private Health Insurance plans.
- Monthly wellbeing and technology allowance.
- A Nearmap subscription (naturally!).
At Nearmap you can chart your own career path and see where our journey together might take you. With complex and fascinating work to challenge and inspire you you might be surprised by the opportunities you discover. Weve got so much more to sharecome and explore with us!
Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee location or address. Nearmap is not responsible for any fees related to unsolicited resumes.
Remote Work :
Yes
Employment Type :
Full-time
About Company
The sky's not the limit at Nearmap. Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel ... View more