Workforce Development Technician I

A Note from Workforce

This individual will primarily work with the Minnesota Family Investment Program (MFIP) team providing case management and employment services to individuals who receive cash assistance. The goal of the MFIP program is to support participants in remaining in compliance with MFIP program requirements while helping them overcome barriers and attain their personal education and employment goals. This goal contributes to our departments overall purpose: To help individuals build economic self-sufficiency and achieve their potential. We do this by recognizing everyones potential and using a person-centered trauma-informed approach. We provide individualized coaching and support personal and career-focused skill development and connection to training and other resources.

Across all our programs our purpose is to help individuals build economic self-sufficiency and achieve their potential while helping our community build a resilient economy through investment in its current and future workforce. We do this by recognizing everyones potential and using a person-centered trauma-informed approach. We provide individualized coaching and support personal and career-focused skill development and connection to training and other resources.

Duluth Workforce Development is a team-oriented environment with dedicated staff who are experts in the field. Our workplace culture is collaborative with opportunities to develop leadership and professional skills integrated into our day-to-day work. Equity is a core value and we strive to create a workplace and service environment that is welcoming and inclusive. We seek an individual who gets along with others and is interested in challenging their own biases in order to do their work in a way that is culturally competent.

About the Job

SUMMARY/PURPOSE
This is an entry-level class within the Workforce Development Technician series performing work in compliance with government regulations and grant performance standards planning developing and implementing programs to assist clients in pursuing their career goals assist employers in meeting their workforce needs and build relationships with internal and external stakeholders.

DISTINGUISHING FEATURES OF THE CLASS
Employees at this level are distinguished from the Workforce Technician II level by the amount of guidance and instruction needed to perform duties as assigned and are not expected to function with the same amount of knowledge proficiency or skill level as positions allocated to the Workforce Development Technician II. Positions at this level exercise less independent discretion and judgment in matters related to work procedures and methods.

Education/Experience Review (100% of scoring process; 70 pass point): Applicants meeting the minimum qualifications will be rated based on the type (relatedness) and extent of their education and experience as documented on their application and/or supplemental questionnaire. Applicants who pass this exam will have their names placed on an eligible list for this classification.

Top-ranked candidates on the eligible list will be brought in for two rounds of panel interviews where they will meet staff from Workforce Development have the opportunity to share more details about their background and perspectives and discuss scenarios they might experience on the job.

Non-Discrimination
The City of Duluth is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race color creed religion national origin sex marital status familial status age sexual orientation status with regard to public assistance disability genetic information veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Alternative Exam Process(does not apply to Charter Appointment provisional temporary or part-time non-union selections)
For individuals who qualify under the Americans with Disabilities Act (ADA) alternative examination processes are available on an individual basis upon prior arrangement. Contact Human Resources at as soon as possible prior to the scheduled date of the exam. TDD services are available through .

Work Eligibility
In accordance with the Immigration Reform and Control Act of 1986 the City of Duluth requires verification of identity and work eligibility at the point of hire.

Right to Appeal (does not apply to Charter Appointment provisional temporary or part-time non-union selections)
Any applicant who has been found qualified to participate in a selection process for a position in the classified service who has reason to contest the validity or fairness of any step in the selection process may appeal to the Civil Service Board within 10 calendar days of the examination. (If the examination is an Education & Experience Review the applicant must appeal within 10 calendar days of the closing date for accepting applications.) The notice of appeal shall be in writing shall contain a complete statement of the matter in controversy and the relief requested and shall be signed and dated by the appellant. The notice shall be addressed to the Civil Service Board and be delivered to the Human Resources Office. If an applicant wishes to file an appeal electronically the notice should be sent by email to .

VETERANS PREFERENCE
Does not apply to Charter Appointment provisional seasonal temporary or part-time non-union selections

To apply for Veterans Preference the applicant must attach the required documents when submitting their application.

• Scan and combine all documents into one file before uploading it to the Attachments section of the application.
• Submitting this information is optional but preference points cannot be awarded without it.
• Points are only awarded if the applicant passes all exams and submits all required documents to Human Resources.

OPEN SELECTIONS

Veteran

Required Documents:

• DD214 or DD215 (Member-4 copy) showing honorable discharge.

Disabled Veteran

Required Documents:

• DD214 or DD215 (Member-4 copy) showing honorable discharge;
• U.S. Department of Veterans Affairs (USDVA) Disability Rating Decision showing a service-connected disability rating of 10% or greater dated within the past 12 months.

Spouse of Disabled Veteran

Required Documents:

• Marriage certificate;
• DD214 or DD215 (Member-4 copy) showing honorable discharge;
• USDVA Disability Rating Decision showing a service-connected disability rating of 10% or greater dated within the past 12 months.

Eligibility:

• The applicant must currently be married to the veteran;
• The veteran must meet the minimum qualifications for the position but be unable to use the preference because of a service-connected disability. The applicant must explain this in their response to the related question in the Agency Questions section of the application.

Spouse of Deceased Veteran

Required Documents:

• Marriage certificate;
• Death certificate;
• DD214 or DD215 (Member-4 copy) showing honorable discharge;
• USDVA Disability Rating Decision showing a service-connected disability rating of 10% or greater.

Eligibility:

• The applicant must not have remarried;
• The veteran must have died during active duty or as a result of an injury received during active duty.

PROMOTIONAL OR INTERNAL SELECTIONS

Points are only awarded to Disabled Veterans score one time on first promotional or internal only selection process after securing City employment.

Disabled Veteran

Required Documents:

• DD214 or DD215 (Member-4 copy) showing honorable discharge;
• USDVA Disability Rating Decision showing a service-connected disability rating of 50% or greater dated within the past 12 months.

Please refer toMinnesota Statute 197.455for additional information about Veterans Preference.