Manager, Batch and Middleware

Job Description :

Role Title : Manager Batch and Middleware - APAC/EMEA/Americas

Role Purpose :

The Manager Batch and Middleware is responsible for leading
and managing the organizations batch processing and
middleware infrastructure across global operations. This role
ensures the reliable secure and efficient operation of enterprise
batch scheduling systems (Control-M Zena) application
integration platforms and middleware technologies that support
critical business applications including SAP S/4HANA SAP Fiori
SAP GRC PeopleSoft and other enterprise systems.
The position requires strong technical expertise combined with
leadership capabilities to manage a team of specialists whilst
maintaining strategic alignment with enterprise architecture and
business objectives. Deep understanding of ERP batch
processing SAP middleware integration and enterprise
scheduling is essential.

Reports To Director Compute
Direct Reports Batch and Middleware Teams
Business Unit Global Technology Services
Internal Relationships SAP Peoplesoft and Business Platform Managers
External Relationships Vendors Contractors

Key Responsibilities
Leadership & Planning:
Lead modernisation initiatives to migrate legacy batch processes to contemporary
platforms and cloud-based solutions
Support SAP S/4HANA transformation initiatives ensuring batch and middleware
infrastructure readiness
Evaluate emerging technologies and recommend investments in middleware and integration technologies
Establish and maintain architectural standards and best practices for batch and middleware environments particularly for SAP and PeopleSoft landscapes
Collaborate with enterprise architects to ensure alignment with overall technology direction
Drive integration strategy for SAP Fiori applications and backend systems
Operational Management:
Oversee daily operations of enterprise batch scheduling systems including
Control-M and Zena across global regions
Manage middleware platforms including application servers message queuing systems enterprise service buses and API gateways
Ensure reliable execution of critical SAP batch jobs (BASIS ABAP batch processing background jobs) and PeopleSoft batch processes

Oversee SAP GRC access control batch processes and compliance-related
automated workflows
Monitor and optimise SAP Fiori gateway services and OData integration
performance
Ensure high availability performance and reliability of batch and middleware
services across 24/7 global operations
Monitor service level agreements (SLAs) and operational metrics implementing improvements as required
Coordinate batch processing windows and manage dependencies across SAP
PeopleSoft and integrated applications
Lead incident management and problem resolution for batch and
middleware-related issues
Manage Control-M and Zena job scheduling dependencies and automation
frameworks
Manage licensing costs for Control-M Zena and related middleware technologies

Team Leadership and Development:
Recruit mentor and develop a high-performing team of batch and middleware
specialists with expertise in SAP and PeopleSoft environments
Provide technical guidance and escalation support to team members
Manage workload distribution and resource allocation across the team
Conduct performance management including objective setting reviews and career development planning

Governance and Compliance:
Ensure compliance with security policies regulatory requirements and audit
standards particularly for SAP GRC requirements
.Maintain comprehensive documentation of configurations processes and
procedures for Control-M Zena and middleware components
Conduct regular reviews and audits of batch processes and middleware components
Manage change control processes for batch and middleware environments across SAP and PeopleSoft landscapes
Support internal and external audits related to automated processing and access controls

Vendor and Stakeholder Management:
Collaborate with vendors service providers and internal stakeholders to negotiate contracts and service agreements.
Collaborate with business partners to establish operational requirements new
initiatives and opportunities for improvement.
Align with PMO and Engineering to ensure all projects are approved tracked and appropriately resourced and funded.
Maintain strong relationships with key technology partners.

Essential Qualifications and Experience:
Bachelors degree in Computer Science Information Technology or related field (or equivalent experience)
8 years of IT infrastructure experience with 5 years in batch processing and middleware technologies
3 years of people management experience leading technical teams
Demonstrated ability to lead and develop high-performing technical teams
Hands-on experience with Control-M and Zena batch scheduling systems
Demonstrated experience with SAP environments:
SAP S/4HANA architecture and batch processing
SAP S/4HANA Cloud
SAP BRIM
SAP Fiori and Gateway integration
SAP GRC access controls and compliance workflows
SAP Basis and background job management
Working knowledge of PeopleSoft technical architecture (Application Server Process Scheduler Integration Broker)
Experience with middleware technologies (application servers message queuing ESB platforms API management)
Excellent problem-solving and analytical skills
Proven ability to manage multiple priorities and deliver results in a fast-paced environment

Preferred Certifications:
Relevant certifications in IT and cloud computing
Relevant product certifications for SAP Peoplesoft and Control-M

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status or any other protected characteristic.

Reasonable Accommodation

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