Automotive Service Technician NO WEEKENDS

Automotive Service Technician

We are always looking for bright motivated and energetic professionals to add to our world-class team. Here at Serra Traverse City we work as a team and our team strives to be the best for our customers. If you feel that your skills would be an asset to our team then we want to get to know you!

A little history...

Take care of the customer and your employees and the rest will take care of itself.- Albert M. Serra

Serra Traverse City is proud to be part of Serra Automotive one of the top ten privately-held retail automotive groups in the 1973 founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years the dealership achieved Top Five status in the United States and in the process fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies Serra Automotive has managed steady expansion in economies both struggling and strong.

Today Serra Automotive operates in seven states and employs over 2200 people. The network includes 44 dealerships and represents 56 automotive franchises making it a formidable force in the $1 trillion automotive retailing industry.

Automotive Service Technician Summary:

Prepares records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

In this role you get to...

• Performs work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with the parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the service advisor immediately if additional work is needed if work outlined is not needed or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required.
• Participates in manufacturer-sponsored training programs schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to the supervisor.
• Ensures that customers cars are kept clean. Notifies service advisors immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Return them to the proper place and in the same condition as they were received.
• Understands keeps abreast of and complies with federal state and local regulations such as hazardous waste disposal OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Report any safety issues immediately to management.
• Other duties may be assigned as needed.

You have...

• A valid drivers license
• Excellent communication organizational and time management skills
  • Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before customers or employees of organization.
• Experience using general office equipment (i.e. computers iPad copier etc.)
• Ability to sit or stand for prolonged periods of time
• Possess the ability to multitask
• Professional well-groomed personal appearance
• Ability to apply common sense understanding interpret and carry out a variety of instructions furnished in written oral diagram or form.
• Ability to deal with standardized situations with only occasional or no variables.
• Associates degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

We have...

• Medical Dental Vision 401K
• Employer-paid Life Insurance
• Employee Referral Program
• Growth Opportunities
• And More...

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job the employee is regularly required to stand; use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk sit; climb or balance; and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to wet and/or dry humid conditions and outside weather conditions. The employee is occasionally exposed to high precarious places; toxic or caustic chemicals; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.

Required Experience:

IC