Technical Advisor

Job Description:
Document and validate customers requirements and map to NextGen functionality.

Creating a system blueprint and dataflow diagram for each project

Conduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for production

Attend internal project meetings and provide status on progress of activities and deliverables.

Ensure infrastructure meets technical specifications and best practices

Be a go-to resource for specific functional areas for both internal and external users

SQL scripting to meet customer needs

Document solutions and contribute to a solutions repository

Document best practices and share with the Practice

Contribute to internal knowledge share; review posted feedback on a continuous basis and respond to questions

Participate in Continuing Education sessions

Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release.

Experience:

Required:

8 years of experience in healthcare IT in a technical role -- preferably SQL DBA (8 years exp)

Experience with software in a SaaS / Cloud computing environment.

Qualifications :

Bachelors Degree Or any combination of education and experience would provide the required qualifications for the position.

Knowledge Skills & Abilities:

Ability to read and understand a technical specification from a vendor.

Ability to analyze vendor feedback and determine root causes and next steps.

Industry certification in networking SQL AWS/Azure etc.

Experience with software in a SaaS / Cloud computing environment.

Customer relationship acumen.

Ability to engage with multiple projects & customers at the same time and manage priorities.

Excellent organization communication and collaboration skills.

Ability to lead and facilitate customer workshops and sessions.

Superior technology and troubleshooting skills.

Ability and willingness to travel to customer sites as needed.

Remote Work :

Yes

Employment Type :

Full-time