Staff Engineer, CRM Salesforce (Service Cloud)

REQUIREMENTS:

• Total Experience 6 years
• Strong hands-on experience with Salesforce development with service cloud.
• Strong experience in Salesforce development Apex Classes & Triggers Lightning Web Components (LWC) Aura Components Lightning Pages.
• Strong experience in CRM development and implementation.
• Strong hands-on experience in Salesforce platform configuration customization and development.
• Expertise in Salesforce OOB features including Custom Objects and Fields Page Layouts Workflow Rules & Process Builder Approval Processes Validation Rules Custom Tabs Reports & Dashboards
• Strong knowledge of Salesforce Security Model Roles Profiles Permission Sets Public Groups Organization-Wide Defaults (OWD) Sharing Rules Apex Sharing Sharing Sets
• Experience with Flow Builder and process automation.
• Experience integrating Salesforce with external systems using REST and SOAP APIs.
• Knowledge of Salesforce deployment and CI/CD tools Data Loader ANT Migration Tool Workbench Git Bitbucket version control
• Experience with Salesforce development lifecycle and deployment strategies across sandbox and production environments.
• Strong understanding of Salesforce Lightning Design System (SLDS) and development tools (Visual Studio Code).
• Excellent communication and stakeholder management skills.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Collaborate with business stakeholders to gather requirements and perform feasibility analysis of solution approaches
• Work closely with business analysts developers and architects to design implement integrate and maintain Salesforce CRM solutions
• Define solution architecture technical design and integration strategy for Salesforce implementations.
• Estimate scope effort and timelines for development and enhancement activities.
• Lead design discussions and provide technical guidance to development teams.
• Conduct code reviews and ensure adherence to Salesforce best practices and coding standards.
• Design and mentor the team in building scalable and high-quality Salesforce solutions.
• Develop and maintain technical documentation including architecture design documents and deployment plans.
• Coordinate effectively with onshore and offshore teams to ensure smooth delivery of development activities.
• Communicate project progress risks and dependencies to stakeholders in a timely manner.
• Ensure high customer satisfaction by delivering high-quality and timely solutions.
• Manage CI/CD pipelines and oversee deployment activities across multiple Salesforce environments (sandbox to production).

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

No

Employment Type :

Full-time