Staff Engineer, CRM Salesforce Marketing Cloud

REQUIREMENTS:

• Total Experience 6 years
• Strong hands-on experience in Salesforce Marketing Cloud (SFMC).
•  Strong knowledge of Salesforce Marketing Cloud platform and marketing automation concepts.
• Hands-on experience with SFMC modules including: Email Studio Journey Builder Automation Studio Content Builder Contact Builder Mobile Studio Advertising Studio
• Good experience writing moderately complex SQL queries for segmentation and data management.
• Strong knowledge of AMPscript SSJS HTML and CSS for responsive email development.
• Experience with Data Extensions audience segmentation personalization and triggered communications.
• Knowledge of Salesforce best practices for email marketing and automation.
• Experience with API integrations and external system connectivity.
• Strong understanding of email testing deliverability domain/IP reputation and campaign monitoring.
• Excellent analytical troubleshooting communication and documentation skills.
• Ability to work independently in geographically distributed teams.
• Experience with Mobile SDK is an added advantage.

RESPONSIBILITIES:

• Develop and deploy email campaigns customer journeys and marketing automations within Salesforce Marketing Cloud.
• Build responsive and dynamic email templates using AMPscript HTML/CSS and SSJS.
• Configure and manage Journey Builder Automation Studio Email Studio and Content Builder.
• Create audience segmentation personalization strategies and targeted customer communications.
• Develop SQL queries manage Data Extensions and implement API integrations.
• Support lifecycle campaigns triggered communications and marketing automation initiatives.
• Monitor campaign performance email deliverability and domain/IP reputation metrics.
• Troubleshoot campaign execution automation failures and integration-related issues.
• Collaborate with architects business analysts administrators and cross-functional teams to deliver marketing solutions.
• Implement and monitor the complete lifecycle of email messaging and segmentation campaigns.
• Build and launch marketing emails and messaging campaigns as required by business stakeholders.
• Design and manage marketing assets including email layouts and campaign visuals where needed.
• Analyze email campaign reports and identify trends to support optimization and future decision-making.
• Act as module lead and serve as the point of contact (POC) for assigned markets or regions.
• Document system processes identify recurring issues and recommend process improvements.
• Participate in Proof of Concepts (POCs) and support implementation of new marketing solutions and capabilities.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

Yes

Employment Type :

Full-time