Transfer Credit Coordinator

Located in Bostons historic Fenway area Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today our university continues to grow and evolve and now offers Bostons only womens undergraduate program and graduate programs open to all.

Youre joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities addition we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. Youll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.

As a university that values diversity equity and inclusion Simmons encourages applications from all under-represented groups. Simmons is committed to creating developing promoting and enhancing inclusive hiring practicesat all levels for all positionsensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty staff student body and curriculum.

JOB SUMMARY

The Transfer Coordinator is a student-centered professional responsible for supporting the daily operations of
the Registrars Office while leading transfer credit evaluation and coordination processes. This role serves as a
primary point of contact for students faculty and staff providing high-quality customer service and guidance
on registration academic records and transfer pathways.

The position manages transfer credit evaluation for undergraduate and graduate students supports new and
continuing student registration processes maintains the accuracy of degree audits and collaborates across
departments to ensure a seamless academic experience. The role also contributes to system operations data
integrity and cross-functional initiatives that support student success and institutional effectiveness.

ESSENTIAL JOB FUNCTIONS

• Serve as a primary point of contact for the Registrars Office assisting students faculty staff and visitors in person by phone and via email

• Provide front office triage responding to inquiries related to registration records transfer credit and academic policies

• Promote a welcoming inclusive and student-centered environment

• Communicate university policies and procedures clearly to diverse constituencies

• Monitor and respond to shared inboxes including and

• Evaluate undergraduate and graduate transfer credit for prospective admitted and current students

• Prepare and distribute Transfer Credit Evaluations outlining awarded credit and degree requirement fulfillment

• Post transfer credits and establish course equivalencies in the student information system

• Advise students on transfer pathways degree progress and academic requirements

• Process Transfer Credit Petitions and study abroad credit including transcript review and degree audit updates

• Award AP IB and CLEP credits as applicable

• Build and maintain transfer articulation tables and external equivalencies

• Track transfer trends and support reporting efforts

• Process registrations add/drop forms and enrollment updates

• Support New Student Registration and orientation processes

• Maintains the College of the Fenway (COF) cross-registration process

• Maintain accuracy of student records and academic data

• Collaborate with Technology to troubleshoot student information system and portal issues

• Support data cleanup initiatives and ensure data integrity

• Liaise with Student Financial Services to resolve discrepancies between academic and billing records

• Perform periodic audits to identify and resolve duplicate or inconsistent records

• Assist with office operations including mail distribution and document management

• Support special projects reporting and process improvement initiatives

• Maintain Registrars Office website content and informational resources

OTHER DUTIES AND RESPONSIBILITIES

• Perform additional responsibilities as assigned to support the evolving needs of the Registrars Office.

REQUIRED QUALIFICATIONS

• Associates degree required (Bachelors degree preferred)

• Strong organizational analytical and problem-solving skills

• Demonstrated ability to work effectively with diverse populations

• Excellent communication and customer service skills

PREFERRED QUALIFICATIONS

• Experience with Workday Student preferred.

COMPETENCIES

• Strong verbal and written communication skills.

• Strong understanding of FERPA regulations and other academic policies.

• Ability to relate successfully to diverse students and proven experience in overseeing projects and activities.

• Ability to use informational assessment and educational technologies to promote and support student access.

• Strong skills in navigating complex ambiguous or sensitive situations.

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS

• This position is hybrid-eligible with a combination of on-site and remote work expected

• Responsibilities are performed in a standard office environment

• Primarily involves remaining in a stationary position (sitting) for prolonged periods while working at a computer keyboarding and utilizing mouse/trackpad.

• Occasionally required to lift push pull or transport light to moderate objects such as boxes of files or office supplies typically weighing up to 2030 pounds.

• Requires sufficient manual dexterity to operate office equipment (keyboards scanners printers) and mobility to move around an office environment.

• Occasional bending stooping stretching and walking are required.

In accordance with applicable pay transparency laws effective October 29 2025 Simmons University is committed to pay equity transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:

This is benefits eligible position.

Actual compensation will be based on factors such as experience education skills equity and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay health benefits and retirement savings offerings that can be seen here as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles contribute meaningfully and lead with confidence.

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv cover letter writing sample teaching philosophy etc.) in the Application Materials box on page 2 (My Experience) of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individuals community experience. As a university committed to diversity equity and inclusion Simmons encourages applications from all under-represented groups. Simmons is committed to creating developing promoting and enhancing inclusive hiring practicesat all levels for all positionsensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty staff student body and curriculum.