Croatian Speaking Customer Agent in Greece with 3 Months of Hotel Provided

*** This role is based in Greece only! ***

Are you a resourceful communicator with a passion for the world of travel We are looking for fluent Croatian speakers to join a premier global travel support network in Athens Greece. This isnt just a support roleits a chance to build a Mediterranean lifestyle while representing one of the most prestigious names in the travel industry.

Your Mission

As an International Travel Coordinator you are the ultimate facilitator. When plans change or challenges arise you are the calm expert voice that guides travelers back on track. You will manage high-level logistics and ensure that every guests journey is nothing short of extraordinary.

Key Responsibilities:

• Bilingual Support: Serve as the primary point of contact for Croatian-speaking travelers and global property partners.
• Journey Optimization: Professionally handle complex booking updates specialized requests and high-priority cancellations.
• Strategic Mediation: Negotiate and resolve stay-related hurdles including check-in disputes and financial inquiries between guests and hotels.
• Workflow Innovation: Utilize cutting-edge software to streamline the travel experience and maintain meticulous records.
• Brand Representation: Deliver a world-class service experience that aligns with the values of a global market leader.

Who We Are Looking For

• Linguistic Talent: Native or near-native Croatian skills paired with professional English proficiency (B2).
• Problem-Solving Mindset: A proactive thinker who can resolve issues with empathy and efficiency.
• Technical Comfort: The ability to navigate multiple digital platforms and CRM tools simultaneously.
• Growth Orientation: An eagerness to learn; we provide a full paid professional training program to launch your career.
• Operational Readiness: Availability to work a standard 40-hour week on a flexible rotational shift schedule.

The Move to Greece Experience

We handle the logistics of your relocation so you can enjoy the transition:

• Flight & Arrival: Your airfare to Athens is fully covered.
• Settling In: Enjoy 3 months of complimentary hotel accommodation while you find your new home in Greece.
• Bureaucratic Peace of Mind: We provide a dedicated team to help you secure your Greek tax ID (AFM) social security (AMKA) and local bank account.
• Hybrid Freedom: Complete your first 3 months on-site in our modern Athens office to build your network then transition to full remote work from any location in Greece.

Salary & Premier Benefits

• Sign-On Incentive: A 1200 Signing Bonus to welcome you to the team.
• Guaranteed Income: A competitive monthly salary plus performance bonuses and two extra full-month salaries per year.
• Total Wellness: Private health insurance life insurance and a corporate pension fund.
• Vertical Growth: Access to an internal career ladder leading to roles in Training Quality Assurance and Management.
• Multicultural Community: Work in a high-energy diverse environment with social events and modern office perks.