CDS STUDENT SUCCESS SPECIALIST, Office of the Provost

Boston University

Job Location:

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

General Description

The Student Success Specialist is responsible for monitoring students academic progress in BUs online at scale programs providing guidance on academic interests and goals and helping students access and navigate the resources needed to successfully complete their degree addition the Student Success Specialist plans and executes events and programs that foster community and engagement throughout the program.

Essential Functions

Advising 50%

Provide comprehensive academic advising to a portfolio of high-volume online students guiding them in planning their path to degree completion conducting outreach to support semester-to-semester re-enrollment monitoring academic progress and recommending solutions to academic or administrative challenges and maintaining current knowledge of program requirements policies and student services. Given the online and global nature of these programs the position also requires a flexible schedule including some evenings and weekends.

Community Building & Support Programming 20%

Plan and execute virtual events and engagement opportunities develop and maintain student resources and collaborate with BU colleges and partners to enhance the student experience

Reporting & Data Analysis 10%

Prepare reports on student progress and retention and partner with data analysts to identify trends and strengthen student support strategies

Cross College Coordination 20%

Collaborate with colleagues across program home colleges to ensure student needs and program-specific requirements are effectively supported align student success processes and communications across multiple colleges to promote consistency and clarity for students serve as a liaison between CDS BUV and partner colleges to coordinate policies timelines and student support strategies identify and resolve cross-college operational challenges related to the student experience and ensure compliance with varying college and university policies while maintaining a seamless student experience

Required Skills

Bachelors degree and 3-5 years with prior student advising experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.

Required Experience:

General DescriptionThe Student Success Specialist is responsible for monitoring students academic progress in BUs online at scale programs providing guidance on academic interests and goals and helping students access and navigate the resources needed to successfully complete their degree addition ...