IT Project Manager – Global Services Implementation Team

Join New Era Technology where People First is at the heart of everything we do. With a global team of over 3000 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to-end technology solutions at scale.

At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Guided by our core attributes putting people first embracing continuous learning and thriving through collaboration and inclusion we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether

We are seeking a highly organized and execution-driven IT Project Manager with strong experience in managing IT infrastructure and technology deployment projects. The ideal candidate will be responsible for end-to-end project delivery including planning execution coordination governance stakeholder management risk mitigation and successful implementation of enterprise IT initiatives.

This role requires close collaboration with cross-functional teams including infrastructure networking security engineering collaboration systems vendors and client stakeholders in a global environment.

Key Responsibilities

Project Planning & Initiation

• Define project scope objectives deliverables timelines and success metrics.
• Develop detailed project plans schedules milestones and resource allocation plans.
• Identify project risks dependencies constraints and mitigation strategies.
• Coordinate with business leaders PMCs vendors and IT stakeholders for project prioritization and alignment.

Project Execution & Delivery

• Lead IT infrastructure implementation and deployment projects across India/APAC.
• Manage projects involving:
  • Network deployments
  • Infrastructure rollouts
  • Data center initiatives
  • System upgrades
  • Enterprise technology implementations
• Coordinate with internal engineering networking security and external vendor teams.
• Ensure deployments align with corporate IT standards governance and security frameworks.
• Monitor project progress and proactively resolve bottlenecks.

Stakeholder & Vendor Management

• Act as the primary point of contact for project stakeholders and leadership teams.
• Conduct regular project review meetings status reporting and escalation management.
• Manage coordination with client-authorized vendors contractors and implementation partners.
• Communicate effectively with both technical and non-technical stakeholders.

Budget & Resource Management

• Manage project budgets forecasts and cost tracking.
• Ensure optimal utilization of internal and external resources.
• Track project expenditures and ensure adherence to approved budgets.

Risk Quality & Governance

• Identify and mitigate project risks and issues.
• Ensure compliance with IT governance PM standards and quality processes.
• Maintain project documentation including:
  • Project plans
  • Risk registers
  • Change requests
  • Status reports
  • Closure reports
• Conduct project quality reviews and implementation audits.

Project Closure

• Ensure smooth handover to operations and support teams.
• Capture lessons learned and implementation best practices.
• Prepare final project closure documentation and sign-offs.

Required Qualifications

• Bachelors or Masters Degree in:
  • Information Technology
  • Computer Science
  • Engineering
  • Business Information Systems
  • Or related discipline
• 35 years of experience in IT Project Management or Infrastructure Project Delivery.
• Proven experience managing multiple concurrent projects in fast-paced enterprise environments.
• Experience working with geographically distributed and cross-functional teams.
• Strong understanding of project management methodologies such as:
  • PMI / PMP
  • PRINCE2
  • Agile / Scrum

Technical Skills

• Strong understanding of enterprise IT infrastructure environments including:
  • Network Technologies
  • Data Center Infrastructure
  • Enterprise Systems
  • Cloud Environments
• Good understanding of Cisco networking concepts and technologies.
• Hands-on experience with project management tools such as:
  • MS Project
  • Jira
  • ServiceNow
  • Or similar tools
• Proficiency in Microsoft Office Suite.

Desired Professional Skills

• Excellent communication and stakeholder management skills.
• Strong organizational and multitasking abilities.
• High ownership and execution mindset.
• Strong analytical and problem-solving capabilities.
• Ability to work independently and collaboratively in a global environment.
• Strong presentation and reporting skills.

Work Environment & Expectations

• Experience working in multinational/global organizations is highly preferred.
• Flexibility to work beyond standard business hours when required for global coordination.
• Willingness to travel occasionally within India and APAC for project implementations.

Why Join Us

• Opportunity to work on large-scale global IT transformation projects.
• Exposure to multinational enterprise environments and global stakeholders.
• Collaborative and technology-driven work culture.
• Career growth opportunities within a fast-growing global technology organization.

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