IT Security Ops Specialist
Job Summary
SOC Operations
Provide technical leadership and direct oversight of SOC Analysts ensuring 24x7 coverage timely response to incidents and adherence to operational procedures
Lead daily SOC operations including real-time monitoring alert triage incident analysis and escalation
Serve as a key escalation point for complex or high-severity security incidents ensuring rapid containment eradication and recovery
Handle confirmed threats received from MDR SOC and drive remediation efforts
Participate in after-hours rotations or on-call duties to support critical incident response as needed.
Threat Hunting & Intelligence
Define monthly and quarterly threat hunting themes aligned to business risk and threat landscape
Develop hunt hypotheses using Recorded Future and internal telemetry
Lead proactive threat hunting using Recorded Future SIEM EDR and NDR telemetry
Perform threat actor attribution and risk analysis based on intelligence and observed activity
Track hunt outcomes and convert findings into actionable detections and controls
Detection Engineering & Continuous Improvement
Drive detection improvements across tools (SIEM EDR NDR Identity platforms)
Reduce manual processes through automation scripting and SOAR integrations
Oversee the configuration tuning and maintenance of SOC tools including:
SIEM (Sumo Logic CrowdStrike Falcon Next-Gen SIEM)
EDR
IDS/IPS
NDR solutions (e.g. ExtraHop)
Threat intelligence platforms
Lead development and enhancement of SOC playbooks workflows and SOPs
Metrics KPIs & Reporting
Define track and report key SOC performance metrics including:
Mean Time to Detect (MTTD)
Mean Time to Contain (MTTC)
Threat Hunt Success Rate
Detection Rule Effectiveness
False Positive Reduction
Coverage of Critical Assets
Identify and report visibility gaps across the environment
Provide regular reporting on incident trends threat activity and SOC performance
Collaboration & Incident Response
Investigate high-severity incidents escalated by MDR
Coordinate with infrastructure network identity and application teams for investigation and remediation
Ensure alignment with security frameworks (MITRE ATT&CK NIST SOX PCI)
Qualifications :
Skills and Qualifications
Required:
10 years of experience in cybersecurity operations including 5 years in a SOC Tech Lead or senior SOC engineering role
Proven experience in incident response including detection investigation containment and remediation
Strong expertise in:
SIEM SOAR EDR
Network Detection & Response (NDR) including ExtraHop
IDS/IPS and firewall technologies
Hands-on experience with threat hunting and detection engineering
Strong understanding of MITRE ATT&CK NIST 800-61 and incident response frameworks
Experience integrating threat intelligence (e.g. Recorded Future) into detection workflows
Strong knowledge of Windows Linux and network protocols
Ability to analyze large datasets and develop actionable security insights
Excellent leadership communication and cross-functional collaboration skills
Preferred:
Bachelors degree in Cybersecurity Information Technology or related field
Certifications: GCIH CISSP CISM CEH or equivalent
Experience with:
CrowdStrike SentinelOne Microsoft Defender
Sumo Logic or other SIEM platforms
SOAR automation and API integrations
Scripting/automation (Python PowerShell)
Experience building threat hunting programs and detection pipelines
Additional Information :
Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth optimism and wellbeing where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
Remote Work :
No
Employment Type :
Full-time
About Company
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels ... View more